LEGAL REFERENCE

How We Handle Your Information

Your account security and data privacy form the foundation of yrpak. We collect only what we need to verify your identity, process withdrawals through JazzCash, Easypaisa, SadaPay and...

Account verification dataPayment transaction recordsDevice and access logsYour withdrawal historyContact and identity details
yrpak How We Handle Your Information

What This Policy Covers

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

PRIVACY INQUIRIES

How to Contact Us About Your Data

Email Support Send privacy concerns or data access requests to...
In-Account Messages Use the secure messaging portal in your account...
Account Settings Review and update your personal information directly in...
SECURITY FOUNDATION

Data Protection Standards We Follow

Encryption Protocol

All personal and payment data transmitted between your device and yrpak servers uses SSL/TLS encryption. Database records are encrypted at rest. Decryption keys are stored separately on isolated systems.

Verification Systems

Account creation requires mobile number confirmation via SMS. Withdrawal requests are cross-checked against your registered identity details. Unusual login attempts trigger additional authentication prompts.

Payment Partner Integration

JazzCash, Easypaisa, SadaPay and Raast data flows are handled through their secure API endpoints. yrpak never stores full payment credentials. Transaction receipts are logged separately from account credentials.

Access Restrictions

Your account data is visible only to you, our support team and fraud-prevention systems. No third-party marketers or advertisers receive your information. Staff access is logged and monitored for unusual activity patterns.

Audit Trails

Every data access, withdrawal request and profile change is timestamped and recorded. You can view your recent account activity in the security section. Logs are retained for two years for compliance verification.

Incident Response

If we detect a data breach, affected users are notified within 24 hours via email and in-account alert. We work with Pakistan authorities as required by law. Full incident reports are available upon request.

How Privacy Works Across Your Account

Registration Data
Collected once during signup and verified via SMS. Used to prevent duplicate accounts and confirm withdrawals go to the registered account holder.
Payment Records
Each JazzCash, Easypaisa, SadaPay and Raast transaction creates a linked record. Used for withdrawal verification, dispute resolution and regulatory compliance in Pakistan.
Gameplay Logs
Game sessions, bet amounts and results are recorded. Used to detect suspicious patterns, prevent fraud, and calculate your account balance accurately.
Device Fingerprinting
Your device type, operating system and browser details are stored. Used to flag unauthorised login attempts and protect your account from takeover risks.
Support Interactions
Chat messages and ticket history are retained for six months. Used to resolve disputes, verify account ownership and improve support processes over time.
Cookie & Tracking
Session cookies track your login status during one browser session. Analytics cookies measure how often you visit and which games you explore most.
Withdrawal Verification
Your identity, payment account and recent transactions are cross-checked. Prevents money-laundering and confirms payouts reach only the account owner.

Key Features Protecting Your Privacy

Two-Factor Authentication

Enable SMS verification for every login or withdrawal. Once activated, access to your account requires both your password and a unique code sent to your phone.

Password Reset Flow

Forgotten passwords trigger a verification email and SMS confirmation. Your account cannot be accessed until you confirm your identity through both channels.

Session Timeout

Your session ends automatically after 15 minutes of inactivity. Logs you out on shared devices so your account remains private if you walk away.

Withdrawal Holds

New withdrawal requests are held for verification if your account details were recently changed. Protects against fraud if your account is compromised.

Privacy Dashboard

View all your personal data, recent logins, connected devices and payment methods in one place. Download your full data archive anytime in portable format.

Data Deletion Request

Request account closure and permanent data deletion. After 30-day grace period, your information is removed from all yrpak systems and backups.

Common Questions About Your Privacy

We retain account data for as long as your account is active. After closure, core identity and transaction records are kept for five years for regulatory compliance. You can request deletion of non-essential data after account closure through your support ticket.

Yes. Go to Account Settings, select Privacy & Data, then Download My Data. We'll prepare a portable file containing your registration details, transaction history, gameplay logs and support messages within 48 hours.

Only yrpak's fraud team and payment reconciliation staff can view payment details. JazzCash, Easypaisa, SadaPay and Raast providers see only the transaction reference and amount, not your account balance or gaming history.

We do not sell or rent your data to marketers. We share information only with payment processors for transaction clearing, and with Pakistani law enforcement when legally required. All sharing is logged.

Session cookies are required for your account to work. Analytics cookies can be disabled in your browser settings without affecting gameplay. We respect Do Not Track browser signals and honour them where supported.

Click Forgot Password on the login screen. Enter your email. We'll send a reset link valid for one hour. Click the link, verify your phone number via SMS, then set a new password. Your old sessions are logged out immediately.

We can update this policy. If material changes affect how we use your data, we'll email you 30 days before the change takes effect. Continuing to use your account after that date means you accept the new terms.